We work with organisations to develop and grow their online community. Sometimes this is done through their website and third party social networks. The next level of online community building is to develop your own social network site.

We're experienced in helping organisations to grow community life on niche social networks, through building sites, helping with the launch process and training staff to manage and participate in the online community.

Here are some blog posts about online communities.

National Theatre Wales conversations in full flow

We’ve been working with National Theatre Wales on their online community strategy. Earlier this year we unveiled a social site based on the Ning platform.

It’s similar to Facebook in some ways except that it allows a level of detailed conversation probably not possible before. We’ve had many people join and, importantly, participate on there – actors, writers, directors, technical people and of course audience (like me).

NTW wanted something which would complement and support their work and their ethos of boldness, openness and experimentation. National Theatre Wales are like the host of a party – on the site there’s a great deal of freedom in the topics you can discuss. Feel free to sign up and try it.

If you want to be precise about terminology you could say it’s both a “social network” site and a “social networking” site. It’s a subtle difference in wording but a big difference in practice. In other words, it not only supports existing connections between people (like Facebook friends) but encourages new connections to form between people who wouldn’t otherwise know each other. (If you’re interested in some background to this distinction, check out USA-based researcher danah boyd’s thoughts in this area. Not for everyone but you might like it.)

So it’s been fun to work on the site – with NTW and their visual branding partners Elfen – and now see people discussing things and blogging about theatre and related topics. And it’s genuinely exciting to think that people will meet “in real life” and work on new projects together as a result of this online community and the various groups it now holds.

Currently we’re gearing up to November’s announcements of next year’s theatre events. More news soon.

In the meantime, here’s a great example of a discussion which resulted from a blog post.